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Quality Policy

 
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 Methodology  

ITShastra has developed a robust methodology that allows us to get projects off the ground swiftly and then proceed on a predictable, low risk path for high quality results. We believe in relying on age-old methods of breaking up big chunks into small pieces for better outputs. The benefits of this method are numerous, including, clarity, manageability and speed. This methodology, when employed, results in time and cost benefits to our clients.

ITShastra utilizes its proven Methodology to assure timely knowledge transfer and delivery of a high quality product. The methodology and process consists of the following:

:: Quality Policy
We are committed to provide world-class quality products and services with consistency. We strive to exceed customer expectations by providing cost effective solutions in terms of deliveries and deliverables to maximize customer satisfaction.

We strive for maximizing the stakeholder's interest.

We strive to inculcate high morale in our employees by providing adequate training and support for their personal development in a healthy & organic environment with adequate growth opportunities and proper care for the environment.

:: Determination of Functional Features
Through systematic analysis of the client's business requirements ITShastra develops a detailed understanding of corresponding functional requirements and translates those into technically feasible functional features.

:: Architectural Design
Prior to actual coding ITShastra develops an overall architecture of the product and identifies individual modular components as well as existing ITShastra tools and third party tools that will be utilized. For each component, a set of interfaces is defined. This approach reduces the overall development time, minimizes the integration process and improves the testability of the product.

:: Usability Analysis
ITShastra recognizes that the way users interact with the system is just as important as the system's functionality itself.ITShastra's Graphic Designers and Engineers develop interface prototypes and enhance them jointly with the client and, when appropriate, with representative end-users in order to insure the most straightforward and intuitive user experience.

:: Adhering to Milestones
ITShastra believes that in order to successfully accomplish the project, the intermediate milestones have to be delivered in a timely fashion, while incorporating client feedback. ITShastra tracks each milestone as a full-fledged delivery with all the implications of adherence to specifications and requirements.

:: Small-team Development
ITShastra assigns small teams of 3 to 5 Senior Software Developers to projects. In our experience, a small team of seasoned and talented professionals delivers faster and better projects than larger teams of inexperienced developers. If the project cannot be delivered in the timeframe allotted with a single team, ITShastra's architect and project manager will divide the project into sub-projects and define the strict programming interfaces between them.

:: Integrated Quality Assurance
QA at ITShastra starts with the commencement of the project, not at the code freeze date. In particular, QA engineers participate in the product's design in order to insure testability of the final product. Furthermore, QA engineers conduct unit testing and integration testing in accordance with an overall QA Plan and utilize both hand-testing and automated test tools (Rational Robot and Performance Studio).

:: Knowledge Transfer
ITShastra provides training and documentation for its clients to be able to support, maintain, and enhance ITShastra-developed products to the degree desired by the customer. In particular, ITShastra has conducted training sessions to Tech Support Personnel, System Administrators, and Software Developers on customer sites and on ITShastra's premises.

:: Ongoing Involvement
ITShastra's products are "Built for Change" as we are well aware that the need to enhance a Web solution usually arises even before the solution is out of the gate. To the degree desired by the Client, ITShastra enhances the product in a long-term relationship.

:: Client Partnership
ITShastra considers every client a partner. From the earliest stages, clients are closely involved into the process of technical definition, development and tests of the products.

 
 

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